FAQ

Find answers about free trial, licensing, invoices and mobile devices

27 articles in this collection
Written by Florian Van halewyn, Ruwan Ratnayake, and Loes Rom

General

Who and what is Odyssee Field Service?

Written by Loes Rom
Updated over a week ago

How does Odyssee Field Service work?

Written by Florian Van halewyn
Updated over a week ago

Can I test Odyssee Field Service for free?

Written by Loes Rom
Updated over a week ago

Can I test any plan during my free trial?

Written by Loes Rom
Updated over a week ago

What happens if I upgrade before the end of the free trial?

Written by Florian Van halewyn
Updated over a week ago

How to chat with us?

Written by Loes Rom
Updated over a week ago

Can Odyssee connect to third party software?

Written by Loes Rom
Updated over a week ago

What happens with my data after the free trial?

Written by Loes Rom
Updated over a week ago

Licensing

What license plan do I need?

Written by Loes Rom
Updated over a week ago

Can I upgrade or downgrade plans at any time?

Written by Loes Rom
Updated over a week ago

Is there a minimum number of licenses I need to purchase?

Written by Loes Rom
Updated over a week ago

Can I invite new colleagues during my free trial?

Written by Loes Rom
Updated over a week ago

What is the difference between the licenses?

Written by Florian Van halewyn
Updated over a week ago

What are timesheet users?

Written by Loes Rom
Updated over a week ago

Can I cancel my subscription?

Written by Loes Rom
Updated over a week ago

Which license & plan do I need for subcontractors?

Written by Loes Rom
Updated over a week ago

What happens after I cancelled my subscription?

Written by Florian Van halewyn
Updated over a week ago

Invoices

How can I pay?

Written by Loes Rom
Updated over a week ago

Where do I find my invoices?

Written by Loes Rom
Updated over a week ago

Can I change between yearly and monthly recurrences?

Written by Loes Rom
Updated over a week ago

Mobile devices

How do I install the mobile app on my device?

Written by Florian Van halewyn
Updated over a week ago

Does the app works offline?

Written by Florian Van halewyn
Updated over a week ago

How do I invite technicians?

Written by Florian Van halewyn
Updated over a week ago

Which mobile devices can I use?

Written by Florian Van halewyn
Updated over a week ago

Other

How can I import excel files?

Written by Ruwan Ratnayake
Updated over a week ago

Is Odyssee a cloud solution?

Written by Florian Van halewyn
Updated over a week ago

Is the Odyssee solution multi-language?

Written by Florian Van halewyn
Updated over a week ago