Odyssee Field Service Help Center
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FAQ
FAQ
Find answers about free trial, licensing, invoices and mobile devices
Loes Rom avatarFlorian Van halewyn avatarRuwan Ratnayake avatar
By Loes and 2 others3 authors27 articles

General


Who and what is Odyssee Field Service?
How does Odyssee Field Service work?
Can I test Odyssee Field Service for free?
Can I test any plan during my free trial?
What happens if I upgrade before the end of the free trial?
How to chat with us?
Can Odyssee connect to third party software?
What happens with my data after the free trial?

Licensing


What license plan do I need?
Can I upgrade or downgrade plans at any time?
Is there a minimum number of licenses I need to purchase?
Can I invite new colleagues during my free trial?
What is the difference between the licenses?
What are timesheet users?
Can I cancel my subscription?
Which license & plan do I need for subcontractors?
What happens after I cancelled my subscription?

Invoices


How can I pay?
Where do I find my invoices?
Can I change between yearly and monthly recurrences?

Mobile devices


How do I install the mobile app on my device?
Does the app works offline?
How do I invite technicians?
Which mobile devices can I use?

Other


How can I import excel files?
Is Odyssee a cloud solution?
Is the Odyssee solution multi-language?
Odyssee Field Service Help Center